Returns


You may return an unused item for an exchange or refund within 14 days of receiving the order.

  

Please note that the following conditions apply:

  • Shipping charges are not refunded when you return an item.

  • Items must be in new, unused resaleable condition. 

 

We do not supply prepaid return labels for exchanges or returns.  

Exchanges & Returns- Please allow 1-5 business days for processing.

 

Return Instructions

 

  1. Securely pack your merchandise. We are not responsible for items that are damaged while in transit.

  2. Include a note with the following information: 

    • Order number

    • Refund or Exchange?

    • Reason for return

    • Exchange item(s) requested (if applicable)​​

  3. Ship the merchandise to our return address listed below. Please make sure to secure a tracking number or delivery confirmation number for your shipment. A package reference number is required for your return or exchange to be processed in the case that it is not received by our fulfillment.

 

Return Address

 

Austin Strength Co.

714 Shelby Lane, Unit G

Austin, TX

78745

Custom, items marked as “Final Sale”, or “Special-order” items cannot be returned or exchanged.

The cost of shipping, duties, and international customs are non-refundable.